Estrategia del Servicio basada en ITIL® V3: GuÃa de Gestión (Spanish Edition)
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Book Details
Author(s)Jan van Bon
PublisherVan Haren Publishing
ISBN / ASIN9087531478
ISBN-139789087531478
Sales Rank6,038,890
MarketplaceUnited States 🇺🇸
Description ▲
Service Strategy delivers guidance with designing, developing and implementing service management as a strategic resource. The Service Strategy is critical in the context of the processes along the ITIL Service Lifecycle in the Service Design, Serv..