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New Service Development and Innovation in the New Economy

Author Anders Gustafsson, Michael D. Johnson, Bo Edvardsson
Publisher Studentlitteratur AB
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Book Details
ISBN / ASIN9144015593
ISBN-139789144015590
Sales Rank5,332,094
MarketplaceUnited States 🇺🇸

Description

Most companies that want to compete in today's markets try to differentiate thenselves with the innovative services. New Service Development and Innovation in the New Economy focuses on the introduction and development of new competitive services. Practical tools for the process are provided together with valuable insights into the theoretical methods for the development of new services.