The nature and determinants of customer expectations of service (Report / Marketing Science Institute)
📄 Viewing lite version
Full site ›
Price not listed
🛒 Buy New on Amazon 🇺🇸
Book Details
Author(s)Valarie A Zeithaml
PublisherMarketing Science Institute
ISBN / ASINB0006DBBNQ
ISBN-13978B0006DBBN4
Sales Rank99,999,999
MarketplaceUnited States 🇺🇸