This IDC study compares results from IDC's regional WAN manager surveys, taking key themes from each of the surveys and discussing them in light of global trends. It highlights issues related to service provider selection criteria, frame relay to IP VPN migration, managed services usage, and voice and data convergence.
"Looking forward, there will likely be more similarities among WAN managers in various regions of the world than differences. The regional discrepancies that will exist will have more to do with a country's economic development than where it is physically located. Economic development relates to the level of competition, regulatory environment, and infrastructure deployment and therefore impacts the type of service and pricing options available to enterprises." — Rena Bhattacharyya, program manager, Telecommunications