This IDC study focuses on the IP voice services market in 16 Western European countries. Forecast and analysis data is provided on the number of outgoing minutes of use (MOUs) that represent IP voice traffic. The study provides segmentation by residential and business outgoing IP voice MOUs and outgoing IP voice MOU revenue.
The information provided in this study is essential reading for telcos, IP services providers, and Internet service providers (ISPs) that are interested in offering IP voice and related enhanced IP services in the European telecommunications market. It will also be of interest to those enterprises that are looking to deploy and implement IP networks into global or national branch sites. The study will provide these readers with data and analysis on how the European IP voice market is changing because of such issues as service provider consolidation.
Eric Owen, vice president of IDC's European Telecoms and Networking research, said, "Increased deployment of DSL services and unmetered flat-rate broadband access will act as a driver for residential IP voice services, specifically toward the end of the forecast period. This trend could become reinforced as broadband prices drop. Enterprises looking to deploy and implement IP networks will need to consider the fact that IP voice technologies are growing in relevance; managers need to know what other businesses are doing in order to maintain their organizations' competitiveness. It is necessary for managers to become familiar with trends in IP voice implementation and the features of the technologies that provide enterprisewide services that integrate all voice and data operations."