This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on June 1, 2004. The length of the article is 2284 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Optimizing customer experiences: bridging front-office contact centers and back-office departments.(Call Center/CRM Management Scope)
Author: Oscar Alban
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: June 1, 2004
Publisher: Technology Marketing Corporation
Volume: 22 Issue: 12 Page: 50(4)
Distributed by Thomson Gale
Optimizing customer experiences: bridging front-office contact centers and back-office departments.(Call Center/CRM Management Scope): An article from: Customer Interaction Solutions
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Book Details
Author(s)Oscar Alban
PublisherTechnology Marketing Corporation
ISBN / ASINB00082PT0Q
ISBN-13978B00082PT06
AvailabilityAvailable for download now
Sales Rank12,383,966
MarketplaceUnited States 🇺🇸