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Myths and realities in successful skills-based routing. (Call Center/CRM Management Scope).: An article from: Customer Interaction Solutions

Author Robin Harris Foster
Publisher Technology Marketing Corporation
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Book Details
ISBN / ASINB0008F1376
ISBN-13978B0008F1371
AvailabilityAvailable for download now
Sales Rank9,682,428
MarketplaceUnited States 🇺🇸