This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on October 1, 2002. The length of the article is 1857 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Live from the contact center: balancing self-service and the human touch. (Customer Relationship Management).(Column)
Author: Markus Zirn
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: October 1, 2002
Publisher: Technology Marketing Corporation
Volume: 21 Issue: 4 Page: 42(3)
Article Type: Column
Distributed by Thomson Gale
Live from the contact center: balancing self-service and the human touch. (Customer Relationship Management).(Column): An article from: Customer Interaction Solutions
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Book Details
Author(s)Markus Zirn
PublisherTechnology Marketing Corporation
ISBN / ASINB0008FNKKY
ISBN-13978B0008FNKK8
AvailabilityAvailable for download now
Sales Rank12,796,835
MarketplaceUnited States 🇺🇸