Security and the surrogate shopper.: An article from: Security Management

This digital document is an article from Security Management, published by American Society for Industrial Security on December 1, 1995. The length of the article is 1806 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Surrogate shopping services provide security managers of retail stores a means to reduce losses, raise productivity and improve customer service over the long-term. Usually, an undercover shopper is assigned to check out the honesty of employees or their level of professionalism. Care, however, must be taken to ensure that the service provider is a licensed investigator.

Citation Details
Title: Security and the surrogate shopper.
Author: James P. Muuss
Publication:Security Management (Refereed)
Date: December 1, 1995
Publisher: American Society for Industrial Security
Volume: v39 Issue: n12 Page: p55(2)

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