Using 360 degree feedback in performance appraisal.(Special Symposium - Adapting Assessment Systems to the TQM Environment): An article from: Public Personnel Management

This digital document is an article from Public Personnel Management, published by International Personnel Management Association on December 22, 1996. The length of the article is 8941 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: The Total Quality Management method of performance appraisals uses multiple sources in gathering data to provide individual employees with a complete and accurate feedback. A group of executives in a government agency drafted a process sourcing subordinate, peer and customer feedback with recommendations for its application. These include using the process at the managerial level in the first cycle to determine acceptance and success. At the second cycle, the customers are excluded: their feedback is used only at the management level. Lastly, it is to be used as a development and not as a promotion tool.

Citation Details
Title: Using 360 degree feedback in performance appraisal.(Special Symposium - Adapting Assessment Systems to the TQM Environment)
Author: David M. Pollack
Publication:Public Personnel Management (Refereed)
Date: December 22, 1996
Publisher: International Personnel Management Association
Volume: v25 Issue: n4 Page: p507(22)

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