Reengineering utility billing to improve efficiency. (new water billing system of the Village of Carol Stream near Chicago): An article from: Government Finance Review

This digital document is an article from Government Finance Review, published by Government Finance Officers Association on June 1, 1997. The length of the article is 988 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: The Village of Carol Stream near downtown Chicago contracted with a private firm to make improvements in its water billing system which sometimes caused high payment-rejection rates and lock box rejection problems. The company presented an internally developed software program which uses a modem to obtain payment information from the lock box electronically. The information is then automatically transmitted to the village's billing files. A postnet bar-coded payment envelope was also provided to ease payment delivery to the lock box office, thus improving the water billing process.

Citation Details
Title: Reengineering utility billing to improve efficiency. (new water billing system of the Village of Carol Stream near Chicago)
Author: Stan W. Helgerson
Publication:Government Finance Review (Magazine/Journal)
Date: June 1, 1997
Publisher: Government Finance Officers Association
Volume: v13 Issue: n3 Page: p49(1)

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