Required Reading for White Executives, 2nd Edition (HBR Article Collection)

A diverse workforce opens doors to new markets, handles complex problems creatively, and feels committed to your company.So why do so many diversity efforts only heighten racial tensions and hinder performance? Most companies use dysfunctional diversity models: In assimilation, firms treat everyone "the same"--blending minorities into a majority monoculture. In differentiation, they pigeonhole employees into niche jobs and markets based on their backgrounds. Result? Employees in assimilation companies conclude they can't bring their full selves to work--so they underperform. Those in differentiation companies feel exploited and excluded from other opportunities, often leaving in frustration. Solution? Adopt integration instead. Through integration, you promote equal opportunity and value differences. You tap the leadership talent embodied in minority professionals who perform extensive community work. Employees use their differences to define new corporate goals, markets, processes, and leadership approaches. They bring more of themselves to work and feel valued and committed to their jobs. Your company sees its performance soar.