Customer Satisfaction: The Most Important Aspect of Your Job (Sears Extension Institute, #802)
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Book Details
Author(s)Dru Scott
PublisherSEI
ISBN / ASINB000OZ3YRC
ISBN-13978B000OZ3YR3
Sales Rank14,097,492
MarketplaceUnited States 🇺🇸
Description ▲
Employee development workbook designed to improve customer service. Covers: Dealing with difficult people, burnout, getting cooperation, motivation, getting what you want, and more.