Adding value to search results at 3M [An article from: World Patent Information]

This digital document is a journal article from World Patent Information, published by Elsevier in 2007. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

Description:
In order to ensure delivery of search results in a large corporate environment, in high value, easily accessed formats, the authors describe techniques of adding value to search results at 3M. Two types of enhancement are described, one based on Microsoft^(R) Word, the other on Lotus^(R) Notes. In each case the improvements are measured against the six criteria of: ease of use, noise reduction, quality of information, adaptability, time savings, and cost savings.