Critical success factors of inter-organizational information systems-A case study of Cisco and Xiao Tong in China [An article from: Information & Management]

This digital document is a journal article from Information & Management, published by Elsevier in 2006. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.

Description:
This paper reports a case study of an inter-organizational information system (IOS) of Cisco and Xiao Tong in China. We interviewed their senior managers, heads of departments and employees who have been directly affected in their work. Other sources of information are company documents and publicly available background information. The study examines the benefits of the IOS for both corporations. The research also reveals seven critical success factors for the IOS, namely intensive stimulation, shared vision, cross-organizational implementation team, high integration with internal information systems, inter-organizational business process re-engineering, advanced legacy information system and infrastructure and shared industry standard.