Anatomy of dysfunctional customer relationships: how businesses show customers that they're not the priority.(MARKETING): An article from: Chief Executive (U.S.)

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Citation Details
Title: Anatomy of dysfunctional customer relationships: how businesses show customers that they're not the priority.(MARKETING)
Author: Jeanne Bliss
Publication:Chief Executive (U.S.) (Magazine/Journal)
Date: October 1, 2006
Publisher: Thomson Gale
Issue: 221 Page: 48(3)

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