This IDC study highlights the different providers that focus on the application outsourcing (AO) market and assesses how their current AO offerings and complementary skill sets, services, and investments in the broader outsourcing and consulting areas influence their position in AO.
According to Rona Shuchat, director of Application Outsourcing Services, "Several factors influence a service provider's leadership position, but business model strategy, global delivery execution, breadth of portfolio, brand, and market perception have greatest significance in influencing a provider's growth in this outsourcing segment."