Transforming Unprofitable Customers: A Time-Driven Activity-Based Costing Approach

Name: Transforming Unprofitable Customers: A Time-Driven Activity-Based Costing Approach
Author: Robert S. Kaplan, Steven R. Anderson
ISBN: 978B001GLLRT1

Author Robert S. Kaplan, Steven R. Anderson

Publisher Harvard Business School Press

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Book Details

Author(s)Robert S. Kaplan, Steven R. Anderson

PublisherHarvard Business School Press

ISBN / ASINB001GLLRTK

ISBN-13978B001GLLRT1

AvailabilityAvailable for download now

Sales Rank10,452,429

MarketplaceUnited States 🇺🇸

Description ▲

This chapter reviews the types of actions managers take on the basis of the output from their activity-based costing models, focusing on how to improve customer profitability, a common application for Time-Driven ABC.