Measuring customer satisfaction and loyalty; survey design, use, and statistical

Name: Measuring customer satisfaction and loyalty; survey design, use, and statistical
Author: Bob E. Hayes
ISBN: 978B001K2EYC9

Author Bob E. Hayes

Publisher ASQ Quality Press.

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Book Details

ISBN / ASINB001K2EYCW

ISBN-13978B001K2EYC9

Sales Rank99,999,999

MarketplaceUnited States 🇺🇸