This IDC study discusses the relevance of agility as a public sector strategic objective, by examining the changing context in which the public sector operates, the levers it can use to shape agility, the specific role of technology in shaping an agile government, examples of public sectors that have successfully leveraged technology to drive agile administrations, and the key challenges to address. Government Insights also offers an Agility Model to conceptualize the dimensions of agility within the public sector, and illustrate the pathways forward.
"As much as it sounds like an oxymoron, 'agile government' will become a growing public sector imperative, especially for more mature economies. To this end, technology should be fully exploited as a strategic tool to transform business workflows as government agencies become more agile," says Fiona Kanagasingam, senior market analyst, Government Insights, IDC Asia/Pacific. This book may contain less than 24 pages of technical content.