This IDC study discusses the evolution of the Canadian ERM market in recent years and outlines what vendors should know to succeed in this challenging market in the future.
"IDC's research shows that Canadian customers are starting to outgrow their in-house systems and are realizing that the costs and risk involved with supporting these systems are too high. As a result, customers are looking to ERM vendors to provide not only the packaged functionality they need to operate their business but also the services and skill ecosystem to support and maintain these systems in the long term," says Vinay Nair, research manager, IDC Canada Enterprise Applications.