What’s News?: ISO/IEC 20000 Certification Provides Verizon Business With The Competitive Edge

This aDRD (Announcement Data-Rich Deliverable) is part of the Government, Federal Government, and Competitive Profiles subscription. This 9-page insight discusses Verizon's recent announcement that it has obtained the first ever ISO/ICE 20000 certification for its GNOSC in Ashley, VA, to provide support for security and operational requirements of Federal Government customers in addition to serving as an emergency command and briefing center as well as office space for the relevant staff. The government industry includes all establishments of the federal government, state governments, and local governments. Three criteria are used to distinguish independent governmental organizations from each other: they must exist as an organized entity, possess a governmental character, such as having a high degree of responsibility to the public or the ability to levy taxes, and have substantial autonomy, including fiscal and administrative independence. The federal government includes all civilian and defense agencies, departments, organizations, and offices of the US federal government. The Expert Guide for this DRD is Kneko Burney.