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Evaluating the expectations disconfirmation and expectations anchoring approaches to citizen satisfaction with local public services.: An article ... of Public Administration Research and Theory

Author Oliver James
Publisher University of Kansas
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Book Details
Author(s)Oliver James
ISBN / ASINB002EWJJFE
ISBN-13978B002EWJJF0
AvailabilityAvailable for download now
Sales Rank11,717,347
MarketplaceUnited States 🇺🇸

Description

This digital document is an article from Journal of Public Administration Research and Theory, published by University of Kansas on January 1, 2009. The length of the article is 8030 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Evaluating the expectations disconfirmation and expectations anchoring approaches to citizen satisfaction with local public services.
Author: Oliver James
Publication:Journal of Public Administration Research and Theory (Magazine/Journal)
Date: January 1, 2009
Publisher: University of Kansas
Volume: 19 Issue: 1 Page: 107(17)

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