Examining the relationship between employee attitudes and a firm's financial performance: a theoretical framework and causal investigation.: An article from: Journal of Managerial Issues

This digital document is an article from Journal of Managerial Issues, published by Pittsburg State University - Department of Economics on September 22, 2009. The length of the article is 5823 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

From the author: Numerous studies have addressed the relationship of non-financial performance measures and financial outcomes. We investigated the causal relationship between employee attitudes and a firm's financial performance using 14 banking centers from one bank, over a two and one-half year period. Data revealed that when banking centers experienced a positive change in financial performance, employees were more satisfied and committed to that center, and perceived that center as more fair. In contrast, if a banking center did poorly, its employees were less satisfied and committed, and had lower perceptions of fairness. These findings support the model that financial performance leads to employee attitudes rather than the reverse.

Citation Details
Title: Examining the relationship between employee attitudes and a firm's financial performance: a theoretical framework and causal investigation.
Author: Diane E. Johnson
Publication:Journal of Managerial Issues (Magazine/Journal)
Date: September 22, 2009
Publisher: Pittsburg State University - Department of Economics
Volume: 21 Issue: 3 Page: 367(16)

Distributed by Gale, a part of Cengage Learning