Dr. Deming: The American who Taught the Japanese About Quality

W. Edwards Deming is generally credited by the Japanese as being the one individual most responsible for Japan's dramatic economic and industrial ascendancy that began in 1950 with a series of lectures on quality and management's responsibilities. While quality control techniques are important, most managers, especially in the West still miss the point. The point is management itself. This book clearly explains Deming's ideas, philosophy and management concepts. Using clear language and a wealth of examples from a lifetime of learning Aguayo convincingly demonstrates the power of Quality as a key focus of management. The teachings are universal and imminently relevant. The serious reader will come away not just with understanding but insight into creating better companies and better lives.