Practitioner's Guide to Service Change Management (USMBOK Practitioner Series, Volume 1)

Name: Practitioner's Guide to Service Change Management (USMBOK Practitioner Series, Volume 1)
Author: Ian M. Clayton
ISBN: 978B005E2JRL5

Author Ian M. Clayton

Publisher Service Management 101

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Book Details

Author(s)Ian M. Clayton

PublisherService Management 101

ISBN / ASINB005E2JRL2

ISBN-13978B005E2JRL5

MarketplaceUnited Kingdom 🇬🇧

Description ▲

This guide is intended to act as a practitioner's reference for professionals developing practices to manage changes as they relate to products and services. This book is an ideal starting point for the design of change management standard operating procedures in any service organization.