This book focuses on the skills and knowledge a public sector manager should have, including key attributes; customer focus; management techniques; decision making; value for money; quality service provision; and entrepreneurship. The style of the book encourages self-development and continuous improvement.
The contents include:
The Public Sector Manager Skill Base
Developing a Customer Focus
General Management Techniques
Understanding Supply and Demand
The Public Sector Entrepreneur
The Public Sector Manager (Essential Skills for the Public Sector)
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Book Details
Author(s)Jennifer Bean, Lascelles Hussey
Publisher HB Publications
ISBN / ASINB005RDS6DS
ISBN-13978B005RDS6D1
MarketplaceCanada 🇨🇦