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The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry 2nd (second) Edition by Spector, Robert, McCarthy, Patrick D. published by Wiley (2012)

Publisher Wiley
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Book Details
PublisherWiley
ISBN / ASINB00E28CC7U
ISBN-13978B00E28CC77
Sales Rank535,401
MarketplaceUnited States 🇺🇸