Identifying and Measuring the Effects of Information Technologies on Law Enforcement Agencies

This guide will help police departments measure the effects of implementing the information technologies that they have acquired to support community policing activities. The guide is relevant to police departments of all sizes and covers a variety of applications—automated field reporting systems, computer aided dispatch, records management systems, arrest and booking systems, automated fingerprint identification, crime analysis and mapping, and others. The intent is to provide practical measures for how information technologies contribute to achieving department goals.