![The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps [Paperback] [2005] (Author) Kevin Behr, Gene Kim, George Spafford](https://www.ebooknetworking.net/books/noimage.jpg)
The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps [Paperback] [2005] (Author) Kevin Behr, Gene Kim, George Spafford
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ISBN / ASINB00FVFOZIW
ISBN-13978B00FVFOZI2
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