Having given up a high-powered job, Tessa Hainsworth had no idea how hard she would struggle when she fulfils her dream of moving to Cornwall. Within months, she is almost ready to return to London: the family is running out of money - fast.
But a chance encounter in the local post office leads her to accept the unlikeliest of job offers - as a post woman. She starts in midwinter, faced with the Christmas rush, a temperamental van, a host of unfamiliar routes and the locals - and their animals.
But, over time, she learns to love a wonderfully colourful cast of characters until the whole community takes her to their hearts and at Cornwall becomes home.