25 People Skills: 25 Proven Success Tools for Working, Dealing and Winning with People

Instantly improve relationships and enhance your personal power by leveraging these 25 proven success tools for working, dealing and winning with people.

Author Martha Langdon-Dahm provides step-by-step instructions describing how each tool works including examples, cautions and troubleshooting advice.

For example, you will learn…

• How to actively listen
• How to be assertive and proactive
• How to control personal feelings
• How to recognize and manage problems
• How to build mutual understanding

Practical and easy-to-use, this toolkit offers you an opportunity to immediately improve the quality of both your personal and professional relationships.