Delivering Quality Service: Balancing Customer Perceptions and Expectations by Zeithami, Valarie A., Parasuraman, A., Barry, Leonard L. (1990) Hardcover

Name: Delivering Quality Service: Balancing Customer Perceptions and Expectations by Zeithami, Valarie A., Parasuraman, A., Barry, Leonard L. (1990) Hardcover
Author: Valarie A., Parasuraman, A., Barry, Leonard L. Zeithami
ISBN: 978B00OX8Y0U4

Author Valarie A., Parasuraman, A., Barry, Leonard L. Zeithami

Publisher The Free Press

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Book Details

Author(s)Valarie A., Parasuraman, A., Barry, Leonard L. Zeithami

PublisherThe Free Press

ISBN / ASINB00OX8Y0U6

ISBN-13978B00OX8Y0U4

MarketplaceFrance 🇫🇷