At the heart of every business is the customer. And the best businesses are launching a customer-first approach that scales across the enterprise and empowers employees and leaders.
Discover how modern customer experience (CX) programs are the key to unifying employees, delivering stronger results, beating competitors and accelerating your career.

A collection of best practices and thought leadership from top CX practitioners, industry analysts and experts at MaritzCX.
Customer Experience Is Your Business
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Book Details
PublisherMaritzCX
ISBN / ASINB00WTGZ5WQ
ISBN-13978B00WTGZ5W7
Sales Rank682,195
MarketplaceUnited States 🇺🇸