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A Guide to Customer Service Skills for the Service Desk Professional 4th edition by Knapp, Donna (2014) Paperback

Author Donna Knapp
Publisher Cengage Learning
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Book Details
Author(s)Donna Knapp
ISBN / ASINB010CLFK06
ISBN-13978B010CLFK09
Sales Rank2,059,017
MarketplaceUnited States 🇺🇸

Description

Brand New paperback version of the 4th Edition of A Guide to Customer Service Skills for the Service Desk Professional. Useful for Human resource, I.T., Management and Business studies and careers.