Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy by Bocklund, Lori, Bengtson, Dave (June 1, 2002) Paperback

Name: Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy by Bocklund, Lori, Bengtson, Dave (June 1, 2002) Paperback
Author: Lori, Bengtson, Dave Bocklund
ISBN: 978B014ICMS50

Author Lori, Bengtson, Dave Bocklund

Publisher ICMI Press (International Customer Management

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Book Details

Author(s)Lori, Bengtson, Dave Bocklund

PublisherICMI Press (International Customer Management

ISBN / ASINB014ICMS5A

ISBN-13978B014ICMS50

MarketplaceGermany 🇩🇪