In this summary:
- Chapter 1 - We’re All in Sales Now: The rise of "non-sales selling."
- Chapter 2 - Entrepreneurship, Elasticity, and Ed-Med: 3 trends and why they increase the importance of sales.
- Chapter 3 - From Caveat Emptor to Caveat Venditor: How information parity has shifted the balance of power from sellers to buyers.
- Chapter 4 - Attunement: Perspective taking, social cartography, mimicry and the ambivert advantage.
- Chapter 5 - Buoyancy: What to do before, during and after a sale to be resilient in the face of rejection.
- Chapter 6 - Clarity: Problem finding vs. problem solving, and the 5 frames of contrast.
- Chapter 7 - Pitch: 6 types of sales pitches.
- Chapter 8 - Improvise: 3 lessons of improv theatre and how they apply to sales.
- Chapter 9 - Serve: Making sales personal and purposeful.
Estimated reading time: 40 minutes
Original Book: 3:35 hours
You Save: 2:55 hours
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