Dr. Kerry Johnson is an international speaker, a coach, and the best-selling author of seven books, including Peak Performance and Behavioral Investing. In this audiobook he will make your telephone a profit center.
Some of the skills you'll learn are:
- The 3 best closes to use on the phone
- How to book appointments
- What to say when someone says, "I'm not interested"
- How to avoid telephone tag
- How to get your calls returned
- How to beat "call reluctance"
Includes a detailed reference guide.