Requirements Elicitation Interviews and Workshops - Simply Put!: Best Practices, Skills, and Attitudes for Requirements Gathering on IT Projects

Getting the right requirements from the right people at the right level of detail and the right time are the keys that unlock the potential for project success. This is true whether your project involves rearranging your garage or delivering a multi-million dollar Information Technology (IT) solution. Requirements define a proposed future so if they are not right, you will never get what you really need.
“Requirements Elicitation Interviews and Workshops — Simply Put!” focuses on the so-called “soft skills” by providing guidance, suggestions, ideas, and best practices for applying your interpersonal and communication skills to the elicitation process. You will learn different ways of interacting with stakeholders to get their requirements including types of interviewing approaches and Requirements Gathering Workshops. We present best practices for planning and running each type of interview and workshop. We also describe the importance of effective listening skills and introduce Seven Habits for effective Requirements Discovery.
The presented material is based on our experience gained in consulting contracts with organizations of every size, from small businesses to multi-nationals and governments. These topics are the core of extensive instructor-led training programs we have presented to tens of thousands of people around the world. As a value add-on, many of the presented ideas are not limited to IT projects; they can improve the outcomes of all of your personal and professional endeavors.