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Zapp!: The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction
William C. Byham
Development Dimensions International
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Zapp!
Ph.D. with Jeff Cox William C. Byham
Development Dimensions International Press
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Zapp! The Human Lightning of Empowerment (And How to Make it Work for You)
William C.; Cox, Jeff Byham
Development Dimensions International Press
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Realizing the Promise of Performance Management
Robert W. Rogers
DDI Press c/o Development Dimensions International
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