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Books by Martin Mende

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2 books found
Strategische Planung im Beschwerdemanagement (Fokus Dienstleistungsmarketing) (German Edition)
Strategische Planung im Beschwerdemanagement (Fokus Dienstl…
By: Martin Mende
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Leveraging relationship marketing in service industries in light of customer attachment styles.
Leveraging relationship marketing in service industries in …
By: Martin Mende
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