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Books by Rich Tehrani

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22 books found
Magazine founder Nadji Tehrani hands the baton as contact centers meet social networking.(Publisher's Outlook): An article from: Customer Interaction Solutions
Magazine founder Nadji Tehrani hands the baton as contact c…
By: Rich Tehrani
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Innovation returns to CRM and contact centers.(High Priority!): An article from: Customer Interaction Solutions
Innovation returns to CRM and contact centers.(High Priorit…
By: Rich Tehrani
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War of the (CRM) worlds.(Siebel CRM OnDemand Release 8.0)(customer relationship management software)(Column): An article from: Customer Interaction Solutions
War of the (CRM) worlds.(Siebel CRM OnDemand Release 8.0)(c…
By: Rich Tehrani
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Plum voice powers HIPAA and PCI compliant analytics.(PERSPECTIVE)(Health Insurance Portability and Accountability Act and Payment Card Industry): An article from: Customer
Plum voice powers HIPAA and PCI compliant analytics.(PERSPE…
By: Rich Tehrani
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TCS demos WebRTC-based telemedia solution.(PERSPECTIVE): An article from: Customer
TCS demos WebRTC-based telemedia solution.(PERSPECTIVE): An…
By: Rich Tehrani
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Keeping up with the call center.(indian call centers services): An article from: Customer Interaction Solutions
Keeping up with the call center.(indian call centers servic…
By: Rich Tehrani
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Oracle buys Siebel: what it means to the customer.(Siebel Systems Inc.)(Column): An article from: Customer Interaction Solutions
Oracle buys Siebel: what it means to the customer.(Siebel S…
By: Rich Tehrani
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2005: the year of the hosted solutions.(customer relationship management software)(Column): An article from: Customer Interaction Solutions
2005: the year of the hosted solutions.(customer relationsh…
By: Rich Tehrani
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Better salespeople and aural ecstasy.(High Priority!)(return on investment)(Column): An article from: Customer Interaction Solutions
Better salespeople and aural ecstasy.(High Priority!)(retur…
By: Rich Tehrani
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The GN 9120: the evolved headset from GN Netcom. (Technology Highlights).: An article from: Customer Interaction Solutions
The GN 9120: the evolved headset from GN Netcom. (Technolog…
By: Rich Tehrani
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How to win friendly agents and influence customers.(High Priority!)(learning management system)(Interview): An article from: Customer Interaction Solutions
How to win friendly agents and influence customers.(High Pr…
By: Rich Tehrani
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Salesforce.com: leading the way to CRM 2.0.(High Priority): An article from: Customer Interaction Solutions
Salesforce.com: leading the way to CRM 2.0.(High Priority):…
By: Rich Tehrani
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Teleconferencing on the rise.(High Priority)(Interview)(Company overview): An article from: Customer Interaction Solutions
Teleconferencing on the rise.(High Priority)(Interview)(Com…
By: Rich Tehrani
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Tehrani's Ip Telephony Dictionary
Tehrani's Ip Telephony Dictionary
By: Rich Tehrani (Editor)
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A host of opinions on hosted CRM.(High Priority)(Column): An article from: Customer Interaction Solutions
A host of opinions on hosted CRM.(High Priority)(Column): A…
By: Rich Tehrani
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A view of the industry through ICCM's window.(High Priority!): An article from: Customer Interaction Solutions
A view of the industry through ICCM's window.(High Pri…
By: Rich Tehrani
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2007: year of the CRM titans.(High Priority)(Interview): An article from: Customer Interaction Solutions
2007: year of the CRM titans.(High Priority)(Interview): An…
By: Rich Tehrani
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Google and enterprise search.(High Priority): An article from: Customer Interaction Solutions
Google and enterprise search.(High Priority): An article fr…
By: Rich Tehrani
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The FTC is about to eliminate 3 to 5 million jobs let's stop them! (High Priority!).(Industry Overview): An article from: Customer Interaction Solutions
The FTC is about to eliminate 3 to 5 million jobs let'…
By: Rich Tehrani
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Keep in touch. (High Priority!).(LogicTree VoxLinx remote access software): An article from: Customer Interaction Solutions
Keep in touch. (High Priority!).(LogicTree VoxLinx remote a…
By: Rich Tehrani
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Please join me: at the 7th internet telephony[R] conference & expo this February in Miami, Florida.: An article from: Customer Interaction Solutions
Please join me: at the 7th internet telephony[R] conference…
By: Rich Tehrani
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Aspect makes performance management acquisition: combined entity to provide enhanced performance management, coaching, employee review and workflow functionality.(High ... article from: Customer Interaction Solutions
Aspect makes performance management acquisition: combined e…
By: Rich Tehrani
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