Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement

Organizational psychologist Aubrey C. Daniels explains in this guide, the key to managing effectively has always remained the same: "Create positive consequences for workers when they exhibit actions and behaviours you wish to increase, and undesirable consequences for the behaviours you wish to decrease." That's what "Bringing Out the Best in People" can help every manager to do. Revealing the scientifically proven staying power of positive reinforcement, Dr. Daniels shows executives at every level how to use his tested performance management system to: define reinforcers that work and tailor them to meet individual employees' needs; set fair performance measurement standards and implement and maintain them with minimal cost and effort; provide constant feedback and reinforcement - so employees always know exactly how to improve performance and when they've achieved it Simply by discovering what reinforces each person, Dr. Daniels makes clear that any organization can attain the kind of individual performance that adds up to great organizational performance. And he demonstrates how to build effective reinforcers into compensation and incentive packages, work rules, performance appraisals, and other in-place business mechanisms. Backed by performance management case studies at 3M, Xerox, Conagra, and other major firms, "Bringing Out the Best in People" gives managers more than the tools to permanently revitalize productivity. It shows them how to transform their employees' work into something they're ready, willing and eager to do.