Service Management: Operations, Strategy, and Information Technology
Book Details
PublisherMcgraw-Hill College
ISBN / ASIN0070217602
ISBN-139780070217607
AvailabilityUsually ships in 1-2 business days
Sales Rank4,075,681
MarketplaceUnited States 🇺🇸
Description
Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
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