Assertiveness at work: A practical guide to handling awkward situations
Book Details
Author(s)Ken Back
PublisherMcGraw-Hill (UK)
ISBN / ASIN007084576X
ISBN-139780070845763
Sales Rank5,549,937
MarketplaceUnited States 🇺🇸
Description
A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.
