Assertiveness at work: A practical guide to handling awkward situations
Book Details
Author(s)
Ken Back
Publisher
McGraw-Hill (UK)
ISBN / ASIN
007084576X
ISBN-13
9780070845763
Sales Rank
#5,549,937
Marketplace
United States 🇺🇸
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Description
A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.
