The Six Sigma Black Belt Handbook

This is a new series that takes Six Sigma to the next level. "The Six Sigma Operational Methods Series" goes beyond simply explaining Six Sigma basics to interested managers, these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak performance in manufacturing and services. The authors show how to integrate research and development, manufacturing, human resources, finance, marketing, quality, and customer service with corporate vision, mission, and key strategies.