Building & Managing A World Class IT Help Desk
Book Details
Author(s)Bob Wooten, G. Robert Wooten
PublisherMcGraw-Hill Osborne Media
ISBN / ASIN007213237X
ISBN-139780072132373
AvailabilityUsually ships in 24 hours
Sales Rank1,752,619
CategoryBusiness & Economics
MarketplaceUnited States 🇺🇸
Description
Get full details on how to set up an efficient help desk using this comprehensive resource. Real-world examples and step-by-step instructions for doing everything from choosing a staff to implementing the latest technologies make this book truly a blueprint for help desk success.
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