Building & Managing A World Class IT Help Desk
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Book Details
Author(s)
Bob Wooten, G. Robert Wooten
Publisher
McGraw-Hill Osborne Media
ISBN / ASIN
007213237X
ISBN-13
9780072132373
Category
Business & Economics
Marketplace
France 🇫🇷
Description
Get full details on how to set up an efficient help desk using this comprehensive resource. Real-world examples and step-by-step instructions for doing everything from choosing a staff to implementing the latest technologies make this book truly a blueprint for help desk success.
