Instructor's Manual to accompany Service Marketing: Integrating Customer Focus Across the Firm" by Zeithaml & Bitner 2e. ne D. Gremler.
Book Details
Author(s)Dwayne D. Gremler
PublisherMcGraw Hill Higher Education
ISBN / ASIN007231222X
ISBN-139780072312225
Sales Rank12,511,824
MarketplaceUnited States 🇺🇸
