Service Management (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.)
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Book Details
Author(s)
James A Fitzsimmons
Publisher
McGraw-Hill/Irwin
ISBN / ASIN
0072982306
ISBN-13
9780072982305
Marketplace
France 🇫🇷
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Description
Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
